PHASE 3: User Test

 Revisit to the previous 'Discord's Date Dash' Project Journal(s):


/ / /

Usability Test #1 (Week 6)

I created a Microsoft Forms to gather feedback during the usability testing phase and managed to involve a total of six participants. The questions were designed based on the tasks I wanted users to complete while testing my project. This structured approach ensured I gathered focused feedback on usability and task completion. This method was efficient and beneficial, allowing me to assess how well users navigated the project and identify areas for improvement. 

Once the data was collected, I tabulated all the the data from the forms and my personal observation of their user test.




Beyond constructive feedback and suggestions, users also highlighted aspects they enjoyed. Some mentioned engaging interactions, while others appreciated the intuitive design. This positive feedback was valuable, as it reaffirmed what worked well in the project. Understanding both strengths and weaknesses helped me refine the experience while maintaining elements that users found enjoyable.

Below is my analysis of some that is considered as main pain points from the participants, and my action plan for each of them:




Originally, the plan was to introduce 5 characters per day, allowing players to interact with a wide range of characters in each session. However, users found this pace overwhelming and felt it might be too much things to read due to dialogue heavy.

Taking this feedback into account, I decided to revise the pacing of the game by reducing the number of characters per day. Instead of five, players will now interact with only three characters per day. This change will make the interactions feel more manageable and less overwhelming.

Below are some of the characters that I will be removing from each categories:



/ / /

Usability Test #2 (Week 12)

For my second usability test, I continued using Microsoft Forms and gathered feedback from six users, in which two of them had participated in the previous test. This allowed me to compare insights from returning users while collecting fresh perspectives from new ones.

This time, I asked users to navigate my project independently without specifying their tasks. This approach tested the intuitiveness of the design and revealed how users naturally interacted with the interface. It was beneficial in identifying usability gaps and ensuring that key features were discoverable without guidance.

Compared to the previous usability test, this time all users successfully completed the tasks without assistance. This was a positive indicator of improved usability. However, there were still areas that could be refined. 




Some users encountered minor confusion in navigating the checklist feature, while others suggested enhancing certain features for better clarity. These insights were crucial in identifying the final adjustments needed to optimize the user experience.

Some mentioned that the sizing of the texts used are a bit too small, however this happened due to prototype not being in a fullscreen window during the test, which affects the text size. Moreover, this project will be displayed on a bigger monitor than a laptop's screen during the gradshow. Hence, I will be not taking this feedback into my action plan.






Below is my analysis of some that is considered as main pain points from the participants, and my action plan for each of them:




Refinements based on these usability test #1 & #2 will be further explain HERE.

Comments

Post a Comment

Popular posts from this blog

PHASE 2: Project Prototyping & Development

Image
After the formative sharing on Week 12 , I continue to make changes and refine my project based on the feedbacks that I have received. Due to time constraint, I will be focusing on developing the main content of this project. Other side contents, such as campaign planning, pre-campaign and post-campaign contents, will be further expanded during the semester break until the next semester. Feedback(s) I received from the formative sharing with my peers: Will it just be a chat simulator? If yes, how will you ensure that people will complete all of the chats with different characters without it being repetitive? Consider having 'normal' characters to make it more fun and challenging for users to decide. Lack of interactivity, people might just try chatting with only one character and stop after that. It is understandable that you want to make use of Discord's UI designs into the chat simulator, but current design doesn't look too promising. Too much empty space and the usag...
Read more

PHASE 1: Project Research and Pitching

Image
There has been considerable back and forth when it comes to ideation for the topics of my final year project. Throughout this process, I explored multiple ideas and considered various perspectives, weighing the pros and cons of each. However, after much deliberation and reflection, I have decided to stick with one title that I believe has the most potential to work on. This decision was based on its relevance, feasibility, and the potential impact it could have. I am believe that this topic will allow me to make a meaningful contribution and achieve my project goals effectively. Hence this blog will only be focusing on my process for the final topic idea. / / / Initial Research Project Background E-Dating is a relationship that develops online, with no face-to-face element and/or no plans for ever meeting up in the real world or consummating the relationship physically. It has become a common way among Gen Zs to meet potential partners because of how socially convenient it is. Thou...
Read more

Project Prototyping & Development (Formative)

Image
After presenting my project pitch deck, I received many valuable feedbacks from the industry guests, supervisors, and my peers. Their insights contributes in refining my approach and guiding my project’s development. In this blog page, I will share my progress, breaking it down into various parts of the project to provide a comprehensive overview of my current journey so far.  (Last updated on Week 12) / / / Characters Variations In order to give more variety to each of the character, I decided to have two different variation of each characters. This means that each character will be started with the base form, and then it will 'evolve' into different variation depends on users' decision making. Basically, different choices will lead to different variations of the characters. This will ensure that not everyone will get the same variation. As I have concerns of the duration of this project, I decide to limit the variation on up to two types of variation for each characters. ...
Read more